FAQs

Ordering

When can I order?

Orders open on 20 December. Join the waitlist and we'll email you the moment they do, at launch prices.

Can I buy the toys on their own?

Yes. Main Squeeze and Petal Pusher are both sold separately as well as in the boxes.

Which box should I choose?

Secret Desire is bright and playful, starring our lemon. Midnight Temptation is slower and more indulgent, starring our rose wand. Same ritual, different mood.

What's in each box?

The toy, a satin eye mask, a rose wax play candle, a satin pouch, and a ritual card.

Do I have to be 18?

Yes. allaboutX is strictly for adults aged 18 and over.

Delivery and discretion

Will anyone know what's in the parcel?

No. It arrives in a plain brown box, and the label just says "AAX". More on discreet delivery.

How long does delivery take?

Delivery is free on every order and takes 3 to 4 working days.

What shows on my bank statement?

Something very discreet. Nothing on your statement will give away what you bought.

Using your box

Is the candle safe to use on skin?

Yes. It's a low-temperature wax play candle made for skin. Test a drop on your wrist first, and follow the instructions that come with your candle.

How do I clean my toy?

Wash it after every use with warm water and mild soap or a toy cleaner. Let it dry fully, then keep it in its satin pouch.

Returns

Can I return my order?

For hygiene reasons, we can't accept returns on opened boxes or toys. If anything arrives faulty, please contact us and we'll sort it out.

The free box draw

How does it work?

Join the waitlist and you're entered. No purchase needed. The draw closes on launch day, 20 December. We'll pick one winner at random, who chooses Secret Desire or Midnight Temptation, and we'll send it free and discreetly. UK, 18+ only. Read the draw terms.